To get started with Privileged Access Management,

• Have Unified PAM downloaded and installed on a Windows server in your network

• If you have crossed the trial period - obtain a valid license from Securden.

• Go through the PAM implementation requirements.

Starting the PAM Service

• To begin, start the PAM service from the Windows Services Manager. (services.msc)
• Locate Securden PAM Service and start or stop it as required. This takes care of starting and stopping the dependent services too.

Other services (Not mandatory for initial startup) - ‘PAM Health Monitor Service’ - This keeps a check on the running status of the PAM server, and associated processes.

‘PAM Tunnel Service’ - Used when the vendor access portal is created in Securden.

Note

You need not start Web Service – Securden PAM manually, as Securden automatically takes care of this.

Troubleshooting tips

1. The PAM Service/Web Service does not start automatically

Ensure the following:

• The Securden-cert.pem file must be present in the /Conf folder.
• Starting of the service ‘Web Service – Securden PAM’ is set to Manual.
• The ‘Securden PAM Service’ needs to be set to Automatic (Delayed Start) .

If the PAM service still fails to start, you may have to re-install the product and attempt to initiate it.

Launching the Web Interface.

Once the services have started running, you can launch the web interface - open a browser and connect to the URL below:

https://:5959

If you have configured a port to be something other than the default port 5959, you need to enter that port in the URL instead.

In the web-login page, you need to enter the login credentials.